Returns, exchanges, and warranty.
Returns
We accept return requests within 30 days of delivery. Items must be unused, unworn, unwashed, and returned with their original tags and packaging, along with proof of purchase.
To start a return, contact us through our contact page. Please wait for return instructions before sending an item back.
Damaged or incorrect items
Inspect your order when it arrives and contact us promptly if an item is defective, damaged, or incorrect so we can review the issue and make it right.
Exceptions
Gift cards, final-sale items, and items that have been used, altered, or damaged after delivery are not eligible for return unless required by applicable law.
Refunds
After we receive and inspect an approved return, we will notify you whether the refund is accepted. Approved refunds are issued to the original payment method. Original shipping charges are not refundable unless the order was defective or incorrect. Bank or card processing times may vary.
Questions about this policy? Visit the contact page.
Open the field account